Terms of use

WELCOME

Allevia Technologies, Inc. (“Allevia”, “we”, “us”, “our”) welcomes you to its website located at www.allevia.ca (the “Website”) and its mobile application (the “App”). Please read the following terms of use (“Terms of Use”) before using the Website, the App or any services that may be made available through the Website or App, including the Allevia personal finance services (“Services”). By accessing and using the services, including downloading, installing and using the App, you agree to be bound by these Terms of Use. If you do not agree with these Terms of Use, your sole recourse is to immediately cease visiting the Website or using the App. A copy of these Terms of Use may be downloaded, saved and printed for your reference. By agreeing to these Terms of Use, you are also agreeing to our Privacy Policy.

OWNERSHIP / RESTRICTIONS ON USE

The Services are owned and operated by Allevia. Any and all content, data, graphics, photographs, images, audio, video, software, systems, processes, trademarks, service marks, trade names and other information including, without limitation, the “look and feel” of the Website or App (collectively, the “Content”) contained in the Services are proprietary to Allevia, its affiliates and/or third-party licensors. The Content is protected by Canadian copyright and trademark laws.

Except as set forth herein, you may not modify, copy, reproduce, publish, post, transmit, distribute, display, perform, create derivative works from, transfer or sell any Content without the express prior written consent of Allevia. You may download, print and reproduce the Content for your own non-commercial, informational purposes provided you agree to maintain any and all copyright or other proprietary notices contained in such Content, and to cite the URL source of such Content. Reproduction of multiple copies of the Content, in whole or in part, for resale or distribution is strictly prohibited except with the prior written permission of Allevia. To obtain written consent for such reproduction, please contact us at bonjour@allevia.ca.

REGISTRATION AND PASSWORDS

To access certain portions of the Services you may be asked to complete a registration form online or through the App (the “Account”). Allevia’s Services are not intended to be used by minors. You must be at least 18 years of age to use the Services. In consideration for your use of the Services, you agree to provide true, current, complete and accurate information as requested on any registration form to which the Services may direct you, and to update that registration information as soon as possible after any information on such registration form changes.

Upon registration, you will supply your email address and choose a password. You alone are responsible for keeping that password confidential, and for any and all activity that occurs in connection with your use of the Services under such email address and password. You agree to immediately notify Allevia of any unauthorized use of your password or email address or any other breach of security.

CONSENT FOR CREDIT SCORE AND REPORTS

If you register for an account on Allevia’s personal finance service in order to obtain a free credit score and/or credit report, Allevia will obtain your consent to obtain and provide you with your credit score and/or credit report for free from Equifax or another consumer reporting agency. Allevia uses your credit score, information from your credit report and other information you provide in order to better understand your financial needs and credit history, and provide you with tailored personal finance information, educational insights, recommendations, as well as personalized offers from Allevia and third party financial services products and services that may be of interest to you based on your credit-related and other information. Allevia will obtain and provide your credit score and credit report to you for free at the time of account creation and on a regular basis thereafter as long as you have an account with Allevia in order to provide you with up-to-date information and offers. Allevia will not share your credit or other personal information with third parties for marketing purposes without your consent. For more information, see our Privacy Policy. Allevia is not responsible for the accuracy or completeness of any information contained in your credit report.

Allevia may also periodically use this information to attempt to prequalify you for credit offers such as: personal loans, auto loans, or credit card offers. This attempt to prequalify may result in a soft inquiry from Allevia with a consumer reporting agency that will not impact your credit score. Pre-Qualification offers are not guaranteed approval. You will still need to submit an application with participating providers. Any Pre-Qualification offer is subject to change.

If you apply for a personal term loan using our Website or App, you will be asked to provide consent to Allevia obtaining a credit score and/or report from a credit reporting agency. By providing such consent, you consent to Allevia and any of its service providers, affiliates or agents obtaining and using credit and other personal information about you (including credit reports) from any credit reporting agency, and exchanging information with any of them, on an ongoing basis. You acknowledge that this consent is effective immediately upon submitting your application and is being obtained to determine your eligibility for a personal term loan, and if approved, to open and administer your personal term loan, review and verify your ongoing creditworthiness, and manage and assess risk. You authorize any credit reporting agency to provide this information to Allevia and any of its service providers, affiliates or agents.

LINKING

It is our goal to provide increased value to visitors to the Website and users of the App. Therefore, the Service (including online advertisements) might offer you links to other sites on the Internet that are owned and operated by third parties and therefore not affiliated with us. Please understand that such linked websites are independent from Allevia and that Allevia has no control over the content of such websites. Consequently, Allevia cannot be held liable and makes no warranty or representation whatsoever as to the accuracy, timeliness and/or completeness of the information contained on such websites.

The links which we might place on our Website or the Services do not imply that we sponsor, endorse or are affiliated or associated with, or have been legally authorized to use any trade-mark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such sites.

MARKETING OFFERS

In connection with your use of the Services, we may send or otherwise provide you with you marketing offers about third party financial products or services that may be of interest to you (“Third Party Offers”). Allevia makes no representations or guarantees regarding your eligibility or qualification for such Third Party Offers. If you have any questions regarding any Third Party Offers, you must contact the third party directly. You understand and agree that Allevia is merely providing you with information on Third Party Offers that may be of interest to you, and that Allevia has no control over or responsibility for the Third Party Offers or any loss that you may suffer as a result of the use of such Third Party Offers. You should exercise your own judgment and obtain any expert advice you consider necessary prior to entering into an arrangement with a third party.

USER CODE OF CONDUCT

As a condition of your continued access to and use of the Services, you agree to abide by all applicable federal, provincial, state, territorial and other laws and regulations and the “Code of Conduct” set forth below. Specifically, in addition, without limiting the foregoing, you agree not to:

1. upload, post, e-mail or otherwise transmit any material that:
   • constitutes unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
   • infringes any patent, trade-mark, trade secret, copyright or other proprietary or privacy rights of any party;
   • is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, racially, ethnically or otherwise objectionable, or an unfair product comparison; or
   • contains any form of destructive software such as a virus, worm, Trojan horse, time bomb, cancelbot, or any other harmful components or any other computer file, program or code, designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment;
2. harvest or otherwise collect or store any information (including personally identifiable information) about other users of the Services, including e-mail addresses, without the express consent of such users;
3. for the purpose of misleading others, create a false identity of the sender or the origin of a message, forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through the Services;
4. attempt to gain unauthorized access to the Services, other computer systems or networks connected to the Website, through password mining or any other means;
5. interfere with or disrupt networks or servers connected to the Services or violate the regulations, policies or procedures of such networks; and
6. use, download or otherwise copy, or provide to any person or entity any Website users directory or other user or usage information or any portion thereof other than in the context of your use of the Services.

DISCLAIMER/ LIMITATION OF LIABILITY

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING IN THE PROVINCE OF QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, LIABILITY OR CERTAIN DAMAGES OR LIMITATIONS OF REPRESENTATIONS MADE CONCERNING GOODS OR SERVICES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASE, EXCLUSIONS/LIMITATIONS WILL APPLY TO THE GREATEST EXTENT CONSISTENT WITH APPLICABLE LAW.

Although we strive to update and keep accurate as much as possible the Content contained the Services, errors and/or omissions may occur and we cannot guarantee it is accurate and complete at all times. As noted above, through the Services you may receive recommendations about your financial situation (each, a “Recommendation”). You understand and acknowledge that each Recommendation merely represents our attempt to provide general information, that we do not guarantee the accuracy of any such Recommendation. Except as expressly set forth herein any use of the Website, the App and the Services, and any decision of yours to act upon any Recommendation is your sole responsibility.

ACCORDINGLY, TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND APP, INCLUDING THE CONTENT, THIRD PARTY OFFERS AND SERVICES PROVIDED THEREIN, IS BEING PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. ALLEVIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALLEVIA DOES NOT WARRANT THAT THE FUNCTIONS ON THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL ALLEVIA, ITS AFFILIATES, MEMBERS, OFFICERS, EMPLOYEES, AGENTS AND LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE WEBSITE, ANY CONTENT OR SERVICES (INCLUDING THIRD PARTY OFFERS), OR FROM ALLEVIA’S NEGLIGENCE INCLUDING GROSS NEGLIGENCE, EVEN IF ALLEVIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY OR CURRENCY OF ANY CONTENT.

NO ADVICE

By using the Services, you understand and acknowledge that any information Allevia provides to you is for informational purposes only and does not constitute financial, legal or other advice to you and should not be relied upon in that regard.

INDEMNITY

You agree to indemnify and hold harmless Allevia, its affiliates, members, officers, employees, agents, and licensors from and against any and all losses, expenses, damages, claims, fines, penalties, costs and liabilities (including reasonable legal and accounting fees), resulting from your (or anyone acting under your password or email address) use of the Services, connection thereto, or any alleged violation by you of these Terms of Use, including, without limitation, the Code of Conduct and Third Party Offers.

PRIVACY

Please review our Privacy Policy at https://allevia.ca/en-CA/privacy for information on the manner in which we collect, use, disclose and otherwise manage your personal information.

CONTESTS

From time to time we may offer and/or co-sponsor contests or promotions in connection with the Services. Each of these activities shall be governed by specific rules accessible from the pages of the Website or App offering the promotion or when you submit your entry.

CHANGES AND TERMINATION

EXCEPT WHERE PROHIBITED BY LAW, INCLUDING THE PROVINCE OF QUEBEC, Allevia reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Further, Allevia reserves the right to change these Terms of Use at any time and to notify you by posting an updated version of the Terms of Use on this Website. You are responsible for regularly reviewing the Terms of Use, including, without limitation, by checking the date of “Last Update” at the bottom of this document. Continued use of the Website or App after any such changes shall constitute your consent to be bound by such changes, with continued provision of the use of the Website constituting consideration from Allevia to you for so being bound. Your only right with respect to any dissatisfaction with (1) these Terms of Use (2) any policy or practice of ours in operating the Website or App or (3) any Content available through the Website or App, is to stop visiting and using the Services and/or to close your account by contacting us here.

APP UPDATES AND UPGRADES

You consent to receive updates or upgrades to the App automatically through the Internet without providing further consent each time. The App (including any updates or upgrades) may: (i) cause your device to automatically communicate with Allevia’s servers to deliver the functionality described in the App description or through new features as they are introduced, and to record usage metrics; (ii) affect preferences or data stored on your device; and (iii) collect personal information as set out in our Privacy Policy. Allevia is not responsible if an update or upgrade affects how the App works if this is caused by your own equipment or device not supporting the update or upgrade. You can withdraw consent at any time under certain conditions by contacting Allevia.

TRADEMARKS

“Allevia” is a trademark of Allevia. Other marks, graphics, typefaces, trademarks and logos appearing in connection with the Services are trademarks or trade dress of Allevia. All other trademarks appearing on the Services are property of their respective owners. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent.

APPLICABLE LAWS

EXCEPT WHERE PROHIBITED BY LAW, these Terms of Use shall be governed by and construed in accordance with the laws of the Province of Quebec and of the laws of Canada applicable therein, and any dispute is to be submitted to a court of competent jurisdiction in the judicial district of Montreal, Province of Quebec. Except if prohibited by law, the place of these Terms of Use is Montreal, Quebec.

If any provision of the present Terms of Use shall be unlawful, void, or for any reason unenforceable, then such provision shall be severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. A printed copy of these Terms of Use and of any notice in electronic form shall be admissible in any judicial or administrative proceedings to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms of Use and any and all other legal notices or statements posted on the Website or App constitute the entire agreement between you and Allevia with respect to the use of the Website or App, including the Content.

NOTICE

Notices to you may be made via e-mail or regular mail, or in cases of changes to these Terms of Use or to the services offered by the Website or App, by posting notices or links to such notices on the Website or App itself.

LANGUAGE

The parties hereto have expressly requested and required that these Terms of Use and all other related documents, including notices, be drawn up in the English language. Les parties aux présentes conviennent et exigent expressément que ce contrat et tous les documents qui s’y rapportent, y compris tout avis, soient rédigés en langue anglaise.

CONTACT

If you have any questions or comments regarding these Terms of Use, please contact us here.

APPLE APP STORE ADDITIONAL LICENSE TERMS

If the App is provided to you through the Apple Inc. (Apple Inc. together with all of its affiliates, “Apple”) App Store, the following terms and conditions apply to you in addition to all the other terms and conditions of these Terms of Use:

The parties acknowledge these Terms of Use are concluded between the parties, and not with Apple. The responsibility for the App and content thereof is governed by these Terms of Use. Notwithstanding anything to the contrary hereunder, you may use the App only on an iPhone or iPod touch that you own or control.

You and we acknowledge that Apple has no obligation to furnish any maintenance or support services with respect to the App.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. Except for the foregoing, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be governed by these Terms of Use.

Any claim in connection with the App related to product liability, a failure to conform to applicable legal or regulatory requirements, or claims under consumer protection or similar legislation is governed by these Terms of Use, and Apple is not responsible for such claim. Any third party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights will be governed by these Terms of Use, and Apple will not be responsible for the investigation, defense, settlement and discharge of such intellectual property infringement claim.

You represent and warrant that you are not: (i) located in any country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; or (ii) listed on any U.S. Government list of prohibited or restricted parties.

You may contact us in writing regarding any notices, questions, complaints or claims with respect to the App:

Allevia Technologies, Inc., 75 Queen Street, Suite 1400, Montreal, QC H3C 2N6

Apple is a third party beneficiary to these Terms of Use and may enforce these Terms of Use against you.

If any of the terms and conditions in these Terms of Use are inconsistent or in conflict with Apple’s applicable instructions for Minimum Terms for Developer’s End User License Agreement (the current version as of the date these Terms of Use was last updated is located at: https://www.apple.com/legal/internet-services/itunes/dev/minterms/) or the App Store Terms of Service (the current version as of the date these Terms of Use was last updated is located at: https://www.apple.com/legal/internet-services/itunes/ca/terms.html), the terms and conditions of Apple’s instructions for Minimum Terms for Developer’s End User License Agreement or App Store Terms of Service, as applicable, will apply to the extent of such inconsistency or conflict.

GOOGLE PLAY ADDITIONAL LICENSE TERMS

If the App is provided to you through the Google Inc. (Google Inc. together with all of its affiliates, “Google”) Google Play, the following terms and conditions apply to you in addition to all the other terms and conditions of these Terms of Use:

You acknowledge that Google is not responsible for providing support services for the App.

If any of the terms and conditions in these Terms of Use are inconsistent or in conflict with the Google Play Developer Distribution Agreement (the current version as of the date these Terms of Use was last updated is located at https://play.google.com/about/developer-distribution-agreement.html), the terms and conditions of Google’s Google Play Developer Distribution Agreement will apply to the extent of such inconsistency or conflict.

Last update: November 19th 2021